Terms of Use
Last Updated: May 30, 2025
Welcome to Xaloriventa. These Terms of Use govern your access to and use of our online learning platform, including all masterclasses, courses, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, accessing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
We reserve the right to modify these Terms at any time. Your continued use of the Services after any modifications constitutes acceptance of the updated Terms.
2. Eligibility
You must be at least 16 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration
3.1 Account Creation
To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Use a strong password and keep it secure
- Notify us immediately of any unauthorized access or security breach
- Not share your account with others
- Not use another person's account without permission
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.
4. Use of Services
4.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial educational purposes.
4.2 Prohibited Activities
You agree not to:
- Copy, modify, distribute, sell, or lease any part of our Services or content
- Reverse engineer, decompile, or attempt to extract source code from our platform
- Remove, alter, or obscure any copyright, trademark, or proprietary notices
- Use automated systems or software to extract data from our Services
- Interfere with or disrupt the integrity or performance of our Services
- Attempt to gain unauthorized access to our systems or networks
- Upload or transmit viruses, malware, or any harmful code
- Impersonate any person or entity or misrepresent your affiliation
- Harass, threaten, or harm other users
- Use the Services for any illegal or unauthorized purpose
- Share course content, videos, or materials with non-enrolled users
- Download or redistribute course materials without explicit permission
5. Content and Intellectual Property
5.1 Our Content
All content available through our Services, including but not limited to text, graphics, logos, videos, audio, software, and course materials (collectively, "Our Content"), is owned by Xaloriventa or our licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 User Content
You may submit comments, questions, reviews, or other content (collectively, "User Content") to our Services. You retain ownership of your User Content, but you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, display, and distribute your User Content in connection with operating and promoting our Services.
You represent and warrant that your User Content:
- Does not infringe any third-party intellectual property rights
- Does not violate any applicable laws or regulations
- Does not contain harmful, offensive, or inappropriate material
- Is accurate and not misleading
5.3 Content Removal
We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate at our sole discretion.
6. Payments and Subscriptions
6.1 Pricing
Prices for our courses and subscriptions are listed on our platform and may change at any time. All prices are listed in the applicable currency and may be subject to applicable taxes.
6.2 Payment Processing
Payments are processed through third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
6.3 Subscriptions
Some Services may be offered on a subscription basis. Subscriptions automatically renew unless you cancel before the renewal date. You are responsible for canceling your subscription if you do not wish to continue.
6.4 Refund Policy
Refund eligibility depends on the specific course or subscription purchased. Please refer to our Refund Policy for detailed information. Generally, refunds may be available within a specified period after purchase if you have not consumed significant course content.
7. Course Access and Availability
7.1 Course Enrollment
Upon successful payment, you will receive access to enrolled courses according to the terms specified at the time of purchase. Course access periods may vary and will be clearly indicated.
7.2 Course Modifications
We reserve the right to modify, update, or discontinue any course or content at any time without prior notice. We will make reasonable efforts to notify enrolled students of significant changes.
7.3 No Guarantee of Results
While we strive to provide high-quality educational content, we do not guarantee specific results, outcomes, or skill levels from course completion. Your success depends on various factors including your effort, dedication, and application of learned concepts.
8. Communications
By creating an account, you consent to receive communications from us, including:
- Transactional emails related to your account and purchases
- Course updates and announcements
- Marketing emails about new courses and features
- Administrative messages and policy updates
You may opt out of marketing communications at any time through your account settings or by following unsubscribe instructions in emails.
9. Privacy and Data Protection
Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, services, or resources. We are not responsible for the content, accuracy, or practices of third-party sites. Your interactions with third-party services are solely between you and the third party.
11. Disclaimers and Limitations of Liability
11.1 Service Availability
We strive to provide uninterrupted access to our Services but do not guarantee that our Services will be available at all times. Services may be subject to interruptions, delays, or errors due to maintenance, technical issues, or other factors beyond our control.
11.2 Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- Our Services will meet your specific requirements
- Our Services will be error-free or uninterrupted
- The quality of any content or information will meet your expectations
- Any errors or defects will be corrected
11.3 Limitation of Liability
To the maximum extent permitted by law, Xaloriventa and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use our Services
- Any conduct or content of any third party on our Services
- Any content obtained from our Services
- Unauthorized access, use, or alteration of your transmissions or content
Our total liability for all claims related to the Services shall not exceed the amount you paid to us in the twelve months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Xaloriventa and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
13. Dispute Resolution
13.1 Informal Resolution
Before initiating any formal proceedings, you agree to first contact us to attempt to resolve any dispute informally. Please send dispute notices to our contact email provided at the end of these Terms.
13.2 Arbitration Agreement
Any dispute arising from or relating to these Terms or our Services shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
13.3 Class Action Waiver
You agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class action or representative action. You waive any right to participate in a class action or class-wide arbitration.
14. Termination
14.1 Termination by You
You may terminate your account at any time by contacting our support team or through your account settings. Termination does not entitle you to any refunds unless otherwise specified in our Refund Policy.
14.2 Termination by Us
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
14.3 Effect of Termination
Upon termination, provisions of these Terms that by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and Xaloriventa regarding your use of our Services.
15.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative.
15.4 Assignment
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
15.6 Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
15.7 Language
These Terms are provided in English. Any translations are provided for convenience only. In case of any conflict between the English version and a translation, the English version shall prevail.
16. Contact Information
If you have any questions, concerns, or disputes regarding these Terms of Use, please contact us:
Xaloriventa
Jalan Stadium, 11800 Gelugor, Pulau Pinang, Malaysia
Email: support@Xaloriventa.sbs
Phone: +6082583699
Acknowledgment: By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.